At Nana’s Hair Butter, we love our satisfied customers. We stand by our product, and we want to make sure you’re always satisfied. All returns must be returned by 30 calendar days of your receipt date for a refund. For your protection, and to ensure prompt delivery, we recommend that you send your return via UPS or insured Parcel Post. Please note that return shipping fees are nonrefundable. Your refund will be processed based on the original form of payment (minus return shipping and handling).
This return policy is applicable to items purchased only at https://www.nanashairbutter.com. We are not affiliated with or responsible for the return policy of other retailers, including those online and offline. Any items you wish to return that were not purchased via www.nanashairbutter.com must be returned to the retailer from which you originally purchased them. Any questions about another retailer’s return policy should be directed to the retailer from where you originally purchased. We are unable to accept returns from other retailers and the return policy found at www.nanashairbutter.com will not be applicable to items purchased from other retailers.
Return address:
P.O. Box 1141
Rosharon, Tx 77583