Faq’s

How soon should I expect my order to arrive?

Orders are processed within 48 hours, weekends or holidays excluded. You should receive your order within 5 to 7 days after the 48 hour processing time. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

What is in your product?

.Argan Oil- protects hair against damage from UV rays and heat. Fatty acids and powerful antioxidants, such as Vitamin E. Have anti-inflammatory and antioxidant properties that prevent or improve skin conditions that cause hair loss.

.Avocado Oil- strengthen, reduce dandruff & prevent breakage. Contains vitamins, minerals, and antioxidants.

.Basil- speed up hair growth by improving scalp circulation. This oil can seal around your thinning hair follicles, act as a stimulant, and healer! It has antioxidant, anti-inflammatory, antibacterial, and anti-fungal properties

.Cedarwood Oil – stimulates the scalp and promotes hair growth by balancing the oil-producing glands in the scalp. It has antifungal and antibacterial which can treat different conditions that may contribute to dandruff or hair loss such as alopecia areata.

.Clary Sage- promotes hair growth & stimulates the scalp. Improves the hair strength making the hair difficult to break.

.Coconut- softens hair and reduced protein loss in hair that was damaged, bleached, chemically treated, and UV exposed

.Flaxseed Oil- nourish hair follicles. Is considered a nutritional powerhouse for its combination of essential macro & micronutrients; Omega-3 fatty acids, B vitamins, and Vitamin E

.Horsetail Extract- strengthens the hair & stimulates hair growth. It contains silica, which is thought to improve hair growth speed and strength along with potentially reducing dandruff. It add sheen to the appearance and strength to the hair shafts

.Jamaican Black Castor Oil- strengthen thin hair, heal & prevent split ends. Contain an omega-9 fatty acid with antioxidant, antimicrobial, and anti-inflammatory properties.

.Jojoba Oil- moisturizes, add nutrients, & stimulates the scalp. Rich in vitamins and minerals that nourish hair, including vitamin C, B vitamins, vitamin E, copper, and zinc.

.Lavender Oil- deep conditions the hair, keeps it shiny & helps control dandruff. It has antimicrobial properties that helps prevents bacteria and fungi from growing.

.Monoi Oil- Nourish the hair and scalp, reduce split ends & reduce frizz. An infused oil made from soaking petals of the Tiare flower, known as the Tahitian gardenia_ in pure coconut oil. Both the flower and oil are native to French Polynesia. Monoi oil is predominate of coconut oil. It’s an antibacterial, highly saturated oil rich in fatty acids that contain antimicrobial properties that protect against harmful fungi and bacteria known to cause a number of skin infections such as; acne, cellulitis & folliculitis. This oil acts as an anti-inflammatory that can reduce symptoms from skin conditions, including eczema and contact dermatitis.

.Olive Oil- gives damaged hair a healthy appearance. Improves blood flow to the hair follicles and the follicles are in turn stimulated to grow thicker strands of hair, thereby doubling hair growth. Moisturizing the scalp, preventing dandruff

.Peppermint Oil- helps with dryness, itching & hair loss. Stimulates the hair follicles, promotes hair growth, and rebalances the scalp. This essential oil has microbial, insecticidal, and anti-inflammatory properties

.Rosemary Oil- stimulates the roots, improves growth, & increases circulation in the scalp improving hair thickness. Also known to prevent premature graying and dandruff

.Safflower Oil- hair & scalp treatment for hair loss. Stimulates hair growth as well as strength. The antioxidant and nourishing properties are known to protect the hair against the harsh effects of environmental stressors, such as UV rays.

.Shea Butter (unrefined) – softens dry brittle hair & repairs split ends. Contains vitamin A and E with essential fatty acids which add moisture and shine to the hair. Also contains a small amount of SPF which serves as a protective barrier against the ultraviolet rays of the sun. It has anti-inflammatory qualities and rich fat which can absorb into the scalp without leaving a greasy feel or clogging the pores.

.Tea Tree Oil- unplug hair follicles & increase hair growth. Apart from soothing an itchy scalp, reducing dandruff and flaking, and preventing excess oil production, tea tree improves blood flow and allows nutrients to reach hair follicles, balances the PH level of the scalp, and stimulates the hair growth cycle to give you a head full of strong healthy hair

.Vitamin E- helps reduce oxidative stress in the scalp which is linked with hair loss. Help support a healthy scalp and hair as it has natural antioxidant effects that could assist with maintaining hair growth, The vitamin’s antioxidant properties could help reduce the amount of oxidative stress and free radicals that cause the hair follicle cells in the scalp to break down.

.Ylang Ylang- improve hair texture and reduce breakage. An oil extracted from the tropical flower of Ylang trees found mainly in Asia, in countries like the Philippines and Indonesia. Ideal for those with dry scalps, as it can stimulate sebum production. As a lack of enough oil and sebum causes hair to become dry and brittle, ylang-ylang oil can improve hair texture and reduce hair breakage

Do you have a disclaimer for your product?

Yes. This product uses all-natural ingredients. If you are allergic to any of the ingredients do not use this product. If you are unsure if you are allergic, please do a 24-hour skin test prior to application. We are not liable for any illness or allergic reaction. See ingredients in #2 of FAQ

Do we ship internationally?

No. We do not ship to any address outside of the continental United States, Alaska, Hawaii, or Puerta Rico.

Do you ship to PO Boxes?

No. Not at this time.

If I have to return a product, what address do I need to send it to? (see Returns & Refunds for more details)

Return address:
Nana’s Hair Butter
P.O. Box 1141
Pearland, Tx 77588

How do I use Nana's Hair Butter & how often?

Apply to scalp every other day or as needed. Massage or brush after applying to scalp. Style as usual.

Can your hair product be used on relaxed, permed, or color-treated hair?

Yes, our products are 100% all-natural and can be used on all types and textures.

What to do if your product melts during shipping?

We use more protective packaging in the heat of summer, so our product makes their safe journey. Unfortunately, due to the ingredients we use are all-natural and we do not use any additives at all, melting is a natural reaction to heat and we have no control over the conditions during transit or delivery. In an effort to be transparent about our ingredients and methods as well as to educate and better equip you, our wonderful customers, below are some tips and tricks to keep your Nana’s Hair Butter to perfection!

*** Simply give it a stir and place it in the refrigerator (you should be good to go once the product returns to a cool temperature). The melting will not affect the quality of the whipped butter, but the whipped consistency will change.